McKenzie Data Breach Exposes Sensitive Information
What Happened?
Recently, McKenzie reported a data breach to the New Hampshire Attorney General, revealing that sensitive personal information may have been exposed. Initially, on or around April 15, 2025, the company noticed unusual activity on its network.
In response, McKenzie quickly launched a formal investigation to uncover the full extent of the issue. As the investigation progressed, it became clear that an unauthorized actor had accessed certain files between April 14 and April 15, 2025.
Following this discovery, McKenzie initiated a comprehensive data review to determine exactly what information was compromised and identify the individuals affected. Eventually, on June 19, 2025, the investigation was completed.
What Data Was Compromised?
While the type of information accessed varies by individual, McKenzie confirmed that the breach may have involved the following sensitive data:
Full names
Social Security numbers
Financial account information
Consequently, individuals whose data was involved were promptly notified.
Shortly after concluding the investigation, on July 24, 2025, McKenzie began sending notification letters to affected individuals.
Importantly, these letters outlined the specific types of information exposed and included instructions on how to enroll in free credit monitoring services.
What Support Is McKenzie Offering?
To help mitigate risk, McKenzie is offering 12 months of complimentary identity protection and credit monitoring through Cyberscout, a TransUnion company.
These services include:
Real-time alerts when changes occur in your credit file
Access to identity theft resolution specialists
Proactive fraud assistance
How to Enroll in Free Credit Monitoring
To take advantage of this offer, follow these simple steps:
Enter the unique activation code provided in your letter
Complete the identity verification process
What Else Can You Do to Protect Yourself?
Although McKenzie is offering free credit monitoring, you should take additional steps to safeguard your identity:
1. Monitor Your Credit Reports
Request your free credit reports annually from:
TransUnion
Experian
Equifax
Visit www.annualcreditreport.com or call 1-877-322-8228. Check for unauthorized accounts, suspicious activity, or errors, and report them immediately.
2. Place a Fraud Alert
Add a fraud alert to your credit file to require extra identity verification before new credit is issued.
Initial alert: lasts 1 year
Extended alert (for ID theft victims): lasts 7 years
3. Freeze Your Credit
A credit freeze blocks access to your credit report without your permission.
It is:
Free under federal law
Required to be set up with each bureau individually
May delay credit approvals
To freeze your credit, you’ll need your full name, SSN, birthdate, address history, photo ID, and proof of address.
Credit Bureau Contact Info
TransUnion
Phone: 1-800-680-7289
Website: transunion.com
Experian
Phone: 1-888-397-3742
Website: experian.com
Equifax
Phone: 1-888-298-0045
Website: equifax.com