Arbor Associates, Inc. recently discovered a data security breach that exposed some personal and protected health information (PHI). The company provides healthcare staffing, behavioral health services, education recruitment, and patient survey analysis.
What Happened in Arbor Associates Data Breach?
On April 17, 2025, Arbor Associates detected suspicious activity on their network. The company immediately launched a cybersecurity investigation with the help of independent experts. The investigation confirmed that unauthorized access to certain files occurred between April 15 and April 17, 2025. After a thorough file review in May 2025, the company discovered that your data may have been compromised. Arbor Associates is now notifying individuals.
What Information was taken?
The compromised data may include:
Full name
Contact details
Age and biological sex
Date of birth
Medical service date
CPT or diagnosis codes
Medical record number
Insurance provider name
Healthcare provider’s name
No financial account numbers or Social Security numbers have been confirmed as involved, but caution is still advised.
What Arbor Associates is doing?
Secured our systems and blocked further unauthorized access.
Hired cybersecurity professionals to investigate the breach.
Implemented stronger security protocols and monitoring tools.
What can you do?
Check Your Financial & Medical Statements
Carefully review your credit card statements, bank activity, and insurance explanation of benefits (EOB). Report anything suspicious immediately to your bank, insurer, or healthcare provider.
Get Your Free Credit Report
Visit AnnualCreditReport.com or call 1-877-322-8228 to request your free credit report from all three major bureaus once per year.
You can also contact the credit bureaus directly:
Equifax
P.O. Box 105851, Atlanta, GA 30348
1-800-525-6285 | www.equifax.com
Experian
P.O. Box 9532, Allen, TX 75013
1-888-397-3742 | www.experian.com
TransUnion
P.O. Box 2000, Chester, PA 19016
1-800-916-8800 | www.transunion.com
Place a Fraud Alert
Add a free one-year fraud alert to your credit file. It warns lenders to verify your identity before opening new accounts. Contact any of the bureaus above to get started.
Freeze Your Credit Report
A credit freeze restricts access to your credit file. This stops identity thieves from opening new accounts in your name. You must request a freeze separately from each credit bureau. You may need:
Full name and Social Security number
Date of birth
Proof of identity (driver’s license or ID)
Recent utility or bank statement
Report Identity Theft
If you suspect identity theft, contact:
Federal Trade Commission at identitytheft.gov or call 877-438-4338
Your local police department
Your state’s Attorney General
State Attorney General Contact Information
California: oag.ca.gov/privacy | 800-952-5225
Maryland: marylandattorneygeneral.gov | 888-743-0023
New York: ag.ny.gov | 800-771-7755
Oregon: doj.state.or.us | 877-877-9392
Rhode Island: riag.ri.gov | 401-274-4400
Iowa: iowaattorneygeneral.gov | 888-777-4590
Kentucky: ag.ky.gov | 502-696-5300
North Carolina: ncdoj.gov/protectingconsumers | 877-566-7226
Washington D.C.: oag.dc.gov/consumer-protection | 202-442-9828
Your Rights Under the Fair Credit Reporting Act (FCRA)
You have the right to:
Know what is in your credit report
Dispute incorrect or incomplete data
Request corrections or deletions of errors
Place alerts or freezes to protect your file
Learn more at: FCRA Consumer Rights
Legal Help?
Have you recieved the data breach letter from Arbor Associates?
We want to help you understand your options. Fill out the online form